The 925 Silver jewelry we sell from the Sopro and It Market Jewels brands is resistant but delicate. Therefore, it is important to take some care that will not only protect the pieces from possible damage, but also preserve their color and shine for much longer.
- Avoid contact with cosmetics or cleaning products;
- Use the parts carefully, avoiding friction with other surfaces;
- Clean your pieces periodically with a soft cloth, soap and water;
- Remove the pieces before any sporting activity;
- Pack the pieces carefully, keeping necklaces and bracelets apart so they don't get tangled;
- When you are not using your items, keep them closed, as isolated from oxygen as possible.
Silver is originally silver-plated and gold is just a coating. Even with all the care, it is natural that your jewelry will need maintenance in the future. In the case of rings, the durability is considerably lower due to the greater contact with water and each person's pH.
Within the warranty period, both It Market Jewels and Sopro provide after-sales services, from repairs to color plating, to restore all the shine to your jewelry. These repair services are charged and the price varies. Request a quote by emailing itmarketcolombo@gmail.com.
GUARANTEE
Under legal terms, the pieces we sell in 925 Silver from the brands IT MARKET JEWELS and Sopro have a 2-year warranty.
Defects resulting from improper or abusive use, normal wear and tear of parts, as well as the following situations are excluded from the warranty: loss, deterioration, oxidation, inadequate maintenance and cleaning, improper handling, negligence and accidents.
Any signs of wear and tear resulting from daily activity and the passage of time will be considered normal by the brands. Parts that have been serviced by an unauthorized workshop will lose their warranty.
For warranty purposes, the invoice number or other suitable proof of purchase must be provided.
QUALITY
All pieces are made mainly through manual processes, with quality raw materials and are subject to exhaustive quality control.
925 silver is used in its manufacture, and the jewels therefore have the respective hallmark.