General Conditions of Sale
Trade policy
The “Seller” (Simple Meaning Lda) has products for sale on the website www.itmarket.pt, and the “e-commerce” services are available exclusively to “consumer” end users.
The “Consumer” indicates the individual who acts/purchases outside of their business or profession. If you are not a “consumer” we ask that you contact the brand via email at grupoitpt@gmail.com.
These general terms and conditions of sale exclusively regulate the offer, transmission and acceptance of orders placed on www.itmarketstore.com between consumers of the IT MARKET online store (www.itmarket.pt) and the seller.
The "Consumer" must provide the "Seller" with an email address, mobile phone number, or other contact details, which are correct and complete and accepts that the "Seller" may contact him/her using these details, if deemed necessary.
Guarantees and Indication of Product Price
Payment Methods
You can pay using the following methods: Visa, MBway and Multibanco Reference. We do not accept any other payment method other than those mentioned. Please do not attempt to pay using any other method than those specified. If you do so, we cannot be held responsible for loss of payment or any other damages that may arise.
Payment processing
If you pay by Credit Card, we will deduct the amount due from your account as soon as your order leaves our warehouse. In the case of payment by Credit Card, all details (e.g. card number or expiry date) will be sent to you by encrypted protocol to the company providing remote electronic payment services, without third parties being able to access the information transmitted. This information will not be used by IT MARKET except to carry out the procedures necessary for the purchase or refund, in the event of a return, in accordance with the exercise of the right of return or to report cases of fraud to the police. The purchase price of the products and the shipping costs, as indicated on the order form, will be charged to the current account when the purchased products are actually shipped.
Order security
The store www.itmarket.pt uses security technologies. Your payment information will be encrypted from the moment you log in, until your transaction is processed and will not be stored on a public server. Although we use encryption software, the security of information and payments transmitted over the Internet or via email cannot be guaranteed. IT MARKET cannot be held responsible for any damage suffered as a result of the use of electronic means of communication including, but not limited to, damage resulting from failures or delays in the delivery of electronic communications, interceptions or manipulations of electronic communications by third parties or by computer programs used for communications or transmissions of viruses.
If you choose to pay by Multibanco Reference, we will start processing the order once we have received payment. This may take several days. If we have not received any payment within 2 calendar days of placing the order, the order will be cancelled. Payments can only be processed if the information to be used for billing can be verified.
Reservation of Title
IT MARKET retains ownership of the company's products until it has received full payment for all such products.
Prices
The prices of the products displayed on the website include Value Added Tax (VAT). Shipping charges are applied per order. The exact price of the shipping charge will depend on the country where your order will be delivered.
Prices are all quoted in Euros. Please note that changing the delivery country may have an impact on prices due to shipping costs.
The total price specified in the final checkout menu includes taxes and shipping costs. Prices are quoted at the time of order confirmation, which you can print or download for future use. Please pay only the exact amount specified in the order confirmation and make individual payments per order.
Price changes
The prices of the products presented on the website are subject to change. IT MARKET reserves the right to change prices without prior notice. The prices displayed at the time of purchase are the prices applied to that purchase.
Pricing errors
Please note that even though the website is updated with extreme care, it is possible that the price information on the website may contain errors. IT MARKET is not committed to the offer and reserves the right to cancel your order in the event of such an error.
Quality and Warranty
IT MARKET does not sell second-hand, defective or inferior quality products compared to those currently on the market. The main features of each product shown on www.itmarket.pt can be found on each product page.
The products offered for sale on www.itmarket.pt may not correspond exactly to the real thing in terms of image and colors, due to the Internet browser and monitor used.
All products have an identification label. Do not remove the label from the purchased product if you wish to return it.
If you decide to exercise your right to return purchased products, IT MARKET has the right not to accept the return of products that are returned without the label or that have been altered from their original condition or damaged.
Shipping Rates
Shipping rates are applied per order. The exact price of each shipment depends on the country of delivery. For more details on shipping prices per country, please see the Shipping & Returns menu on the website.
Free shipping:
If the customer places an order whose value exceeds the minimum order value defined (€50) for their country or campaign, shipping will be done at no cost, i.e. free of charge.
Customer Support
For additional information, you can contact the seller via email at grupoitpt@gmail.com or you can also do so by telephone at the following number +351 211 346 223 .
Conditions applicable to Promotional Codes (discounts)
When used in accordance with the established rules, a promotional code enables the user to benefit from a promotion/discount related to the purchase of a specific product or set of products, during the period indicated/associated with the promotional code/promotional campaign.
Promotional codes can only be used for online purchases made on the website. The sale, exchange or donation of a promotional code is not permitted. The customer holding the promotional code may not upload or make available a promotional code on any website or other public form of offer, donation, sale or exchange. The use of promotional codes for commercial purposes is not permitted.
The promotional code is connected with the IT MARKET brand. The use of the promotional code in connection with another brand, company or name is not permitted. The use of the promotional code in an illegal, abusive or disrespectful manner, as well as in any other way that could harm the reputation of IT MARKET, is also not permitted.
Promotional codes cannot be combined with any other promotions or special offers, unless expressly permitted.
Promotional codes are not exchangeable/redeemable for cash.
IT MARKET is under no obligation to reissue or refund promotional codes. However, IT MARKET may decide to reissue or refund a promotional code.
In cases where IT MARKET reissues/refunds the promotional code, the discount of that amount can only be applied to a purchase of equal or greater value than the purchase in which the discount/promotional code was issued.
Without prejudice to any other rights, IT MARKET may have/has the right to immediately invalidate the promotional code if IT MARKET has reason to suspect that a promotional code is being used: in violation of the aforementioned assumptions, by usurpation or in other cases where IT MARKET has reasons to do so.
Availability
All orders placed on the website are subject to availability. IT MARKET tries to ensure that all items offered for sale on the website are in stock. However, IT MARKET reserves the right not to accept any orders or to cancel orders already confirmed for products that are no longer in stock. In such cases, IT MARKET will inform the customer of this fact and will refund the amount paid.
Promotion validity
The offers on the website are valid only for the time they are displayed on the website, unless otherwise stated on the website. IT MARKET is not bound by any offer if there are errors or mistakes in spelling, pricing or other information on the website. IT MARKET reserves the right to cancel any purchase and sale concluded under such errors.
Applicable law
These general conditions and all disputes arising in relation to these general conditions, including their validity, the use of the website or any purchase made on it, shall be governed by Portuguese law.
Change of Terms & Conditions by IT MARKET
IT MARKET has the right to change these Terms & Conditions at any time. The customer is subject to the principles and terms in force at the date of his/her order, unless the law or competent authority imposes any change to them.
Information on the website
Although IT MARKET works on its website with great care, the information, texts and graphic documents may contain errors or be incomplete or incorrect. IT MARKET shall not be held liable for any damages resulting from the use (or inability to use) of the website, including damages caused by viruses or any inaccuracy or imperfection of the information, unless such damage is the result of intent or negligence on the part of IT MARKET.